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PortNET
High Speed Internet
Critical Information Summary
Information about the service
Internet access via PortNET high speed wireless network.
Unbundled service.
PortNET radio equipment installed at site.
12 months minimum contract.
Site must have line-of-sight to PortNET basestation.
Information about pricing
Service charge is minimum monthly charge.
Maximum monthly charge is service charge plus overflow charge.
Early termination charge is 50% balance of contract service charge.
1Mb data cost within allowance is free.
1Mb data cost on overflow is overflow rate.
Other Information
For Broadband Technology information details go to:
www.commsalliance.com.au/BEP
For Customer Service email:
service@portnet.com.au
For Data usage information email:
data@portnet.com.au
For Complaint Handling process details email:
chp@portnet.com.au
For Telecommunications Industry Ombudsman details go to
www.tio.com.au/making-a-complaint